Fire-&-Safety-The-Capstone-Way

 Appreciative of Capstone’s benefits, members, and Capstone’s clients   Positive, constructive, supportive, and forgiving  CFMI Members are willing to:  Seek the truth and clarify issues rather than spreading gossip and rumors   Admit when they are wrong and take responsibility for their actions   Accept it when they don’t get their way and not complain about it   Coordinate, lead, and take responsibility at every level, everywhere, and at any time   Maintain an on-going commitment and sincere desire to be a member   Provide a success oriented environment for all members   Help members “get back” into the system  C. Members Seek Opportunities to Create Change in the Company in Order to Continue to be Successful Companies are not static; they are constantly changing and evolving. We at Capstone Fire Management have made the decision to commit to making this change a positive and healthy experience for our members and our clients; however when change becomes controversial, like any healthy family or team, we agree to resolve differences “in- house” and not publicly. The Company provides opportunities for members to provide input, channel concerns, criticisms, suggestions and complaints within the structure of the company. However, once a decision has been reached, it is the member’s responsibility to support it as if it were their own. The “Capstone Way” is not intended to smother internal disagreement or to stifle individuality. It is intended to describe and maintain an environment in which the Company can remain committed to our mission “Capstone Fire Management provides fire and life safety solutions with highly qualified management personnel, trained professional Firefighters, and specialized equipment. We solve our clients’ unique needs in a collaborative, cost effective and responsive manner. “And at the same time, continue to improve the capabilities of the Company and our members. At times we must be willing to subordinate ourselves to the group in order to make the team successful and to maintain its cohesiveness. We must regard problems and imperfections in our company and our members as opportunities to improve. We must not dwell on them to the point of missing the positive aspects. The company and members will support the Capstone’s change environment by:  Considering change as a regular event   Assuring that change is a well managed problem-solving process   Helping other members adapt to change   Admitting when change hasn't worked and make the changes necessary for success always striving for common goals and consensus 

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