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ePaper created 2015-05-06, 23:08:50 | version 1.33.0
32 Issue / Error Description Resolution The bank on-us number is not present. The bank on-us number contains non- MICR characters. The bank on-us number is invalid. The bank on-us number can contain numbers, forward slashes (/), capital O, dashes, and spaces. Enter the bank on-us number exactly as it appears on the image, using a forward slash (/) to replace the on-us symbol, which looks like this: The aux on-us number contains non- numeric or disallowed characters. The aux on-us number can contain numeric characters, spaces, or dashes. Enter the aux on-us number exactly as it appears on the image. Items in this deposit have invalid data. Correct the fields that have errors (these are outlined in red and appear in red text) before completing the deposit. The total amount of the deposit cannot be accepted. The amount of a single deposit cannot exceed the deposit limit set on the account. To complete the deposit, reduce the total amount of the deposit by removing some items. If necessary, contact client support at 1-800-221-9777, option 1, to determine the deposit limit set for your account(s). The deposit has reached the maximum number of items it can contain. You cannot add any more items to the deposit. To deposit more items, submit the current deposit and start a new one. You cannot complete the deposit because the scanner is still scanning items. Wait until scanning is complete or remove the remaining items from the input slot of the scanner, then try again to complete the deposit. While processing a deposit, the workstation crashed or the Internet connectivity was lost. The application will automatically suspend and save the deposit that is currently in progress. When the workstation comes back up, login to Business Remote Deposit and the suspended deposit will be resumed. If the suspended deposit is not resumed, contact client support at 1-800-221-9777, option 1. Note: Ensure all the items you scanned appear in the item grid; if not, rescan those items to add them to the deposit.