Please activate JavaScript!
Please install Adobe Flash Player, click here for download

323E_RD_UserGuide

29 Issue / Error Description Resolution Folded item Crooked scan The scanned image has black streaks or a black bar across the top. See image below. Reject the item by clicking the delete icon. Move the scanner so it is not directly under bright light, or shield it from an overhead light source. Move the scanner away from other electronic or magnetic devices. You may also try removing and then replacing the scanner cover to ensure it is tightly in place. Try reprocessing the item. If the black streaks persist, try cleaning the scanner and reprocessing.

Pages Overview