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323E_RD_UserGuide

28 Issue / Error Description Resolution An item was scanned upside-down or backward, or two or more items are scanned simultaneously. See image below. Remove any jammed items from the scanner. Place the item back into the scanner to be rescanned and processed in the deposit. Double scan Only a partial image was scanned, or the image is cut off. See image below. Remove any jammed items from the scanner. Place the items back into the scanner with the front of the items facing the status lights of the scanner and the MICR line at the bottom of the scanner, and then rescan the items. Partial scan The scanned image is folded or crooked. See images below. Remove any jammed items from the scanner. Place the item back into the scanner to be rescanned and processed in the deposit.

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